What We Do
Organ Donation and Transplant Staffing Solutions for Organ Procurement Organizations and Hospitals.
At Donor Recovery Services, our coordinators and specialists guide each phase of the organ donation process with compassion, precision, and respect. By honoring the donor and their family and working seamlessly with OPO and hospital partners, our teams help transform the gift of donation into life-saving and life-enhancing outcomes for recipients.
SERVICES
Donor Family Support
Donor Family Support
Donor Family Support
Our Donor Family Advocates recognize the emotional challenge and needs of donor families and their loved ones. They provide guidance throughout the authorization process, a supportive presence during each phase, and relay post recovery outcomes.
Clinical Management
Donor Family Support
Donor Family Support
Our Organ Transplant Coordinators collaborate with the host OPO and hospital staff to establish a clinical and logistical plan that includes medical management of the donor patient, organ placement, organ recovery planning, assistance in the operating room or surgery suite
during the recovery phase, and complete associated documentation per policy.
Preservation
Donor Family Support
Preservation
Our Preservation Coordinators during local and flyout recoveries provide pre-recovery education to participating staff, case set up, perfusion of organs, placement and removal of
kidneys on and off pump, packaging and labeling, serve as scrub tech, assist surgical teams throughout the organ recovery phase, and complete associated documentation per policy.
Clinical Response
Administrator On Call
Clinical Response
Our Clinical Response Coordinators are responsible for in depth identification and evaluation of potential organ donors. This includes remote and onsite collaboration with hospital staff to establish current patient status and plan, medical chart review, requesting diagnostics/labs per AOC, communicating with on call OPO staff to determin
Our Clinical Response Coordinators are responsible for in depth identification and evaluation of potential organ donors. This includes remote and onsite collaboration with hospital staff to establish current patient status and plan, medical chart review, requesting diagnostics/labs per AOC, communicating with on call OPO staff to determine next steps, supportive assistance for case initiation, and updating internal charting system per policy.
Hospital Liaison
Administrator On Call
Clinical Response
Hospital Liaison Specialists are responsible for serving as the liaison between the OPO and donor hospital. This includes education and guiding hospital personnel through the donation process. Assisting the OPO team while onsite during active donor cases to help navigate hospital dynamics, policy, and relations. Case follow-up and after-a
Hospital Liaison Specialists are responsible for serving as the liaison between the OPO and donor hospital. This includes education and guiding hospital personnel through the donation process. Assisting the OPO team while onsite during active donor cases to help navigate hospital dynamics, policy, and relations. Case follow-up and after-action review with hospital personnel per direction of the OPO.
Administrator On Call
Administrator On Call
Administrator On Call
Administrators On Call overseeing the management and evaluation of organ donors and the organ donation process. To include donor referral response and management, organ donor management, organ allocation, case verification and audits to assure OPO and UNOS policies are followed.
Training and Precepting
Training and Precepting
Training and Precepting
Senior coordinators, in each respective role, facilitate training and precepting of new hires at the direction of the host OPO.
Organ Import
Training and Precepting
Training and Precepting
Organ import coordinators work in conjunction with host OPO or directly with transplant hospitals to cover initial organ screening, case progression monitoring, and associated logistical planning for accepted organs.
Tissue Recovery
Training and Precepting
Tissue Recovery
Tissue Recovery Coordinators facilitate the surgical recovery of tissue recovery including skin, cardiac, vascular, musculoskeletal, and ocular for transplantation and research.
Tissue and Organ Referral Management
Tissue and Organ Referral Management
Tissue and Organ Referral Management
Our Tissue and Organ Referral Management Specialists play a critical role in the donation process by managing incoming referrals and supporting timely, accurate communication between hospitals and OPO team members. They conduct referral intake, initial donor screening, and real-time documentation in accordance with established protocols,
Our Tissue and Organ Referral Management Specialists play a critical role in the donation process by managing incoming referrals and supporting timely, accurate communication between hospitals and OPO team members. They conduct referral intake, initial donor screening, and real-time documentation in accordance with established protocols, applying sound clinical judgment in fast-paced, time-sensitive situations to ensure each referral is handled with accuracy and professionalism.
Tissue Approach
Tissue and Organ Referral Management
Tissue and Organ Referral Management
Tissue Approach Specialists engage donor families with compassion, clarity, and respect when discussing tissue donation for their loved one. Our specialists are trained to navigate emotionally sensitive conversations, provide accurate and supportive information, and integrate seamlessly with OPO and hospital teams to deliver a consistent,
Tissue Approach Specialists engage donor families with compassion, clarity, and respect when discussing tissue donation for their loved one. Our specialists are trained to navigate emotionally sensitive conversations, provide accurate and supportive information, and integrate seamlessly with OPO and hospital teams to deliver a consistent, high-quality family experience aligned with each organization’s standards and mission.
Approach Coach
Tissue and Organ Referral Management
Approach Coach
Approach Coaches support OPO teams by strengthening family approach practices and advancing consistent, high-quality donation conversations. Our coaches provide real-time guidance, feedback, and education to approach staff, helping ensure family discussions are conducted with confidence, compassion, and alignment to best practices. By par
Approach Coaches support OPO teams by strengthening family approach practices and advancing consistent, high-quality donation conversations. Our coaches provide real-time guidance, feedback, and education to approach staff, helping ensure family discussions are conducted with confidence, compassion, and alignment to best practices. By partnering closely with OPO leadership and frontline teams, DRS Approach Coaches help elevate performance, reinforce standards, and support positive family experiences across donation services.